Emotional Intelligence Training - Brisbane

Emotional Intelligence Training Brisbane

Course Outline

Ever wonder how, meanwhile, other people glide through workplace friction, apparently unaffected by every office emotional tempest? You see, it's not luck or natural talent or years of experience (i.e just wait until you've been in the job long enough) that separates you from your colleagues when it comes to getting the sort of results that you want, think you deserve and wish every day would materialise. What do you think if I were to tell you the difference is a learnable skill set that makes all the difference in being able to connect with colleagues, manage more stress and get results?

When was the last time when you felt total confidence walking into a tough conversation, confident that you knew how to say what you needed to say without the conversation spiralling into defensiveness or conflict? These are basics most of us haven't really been taught, but they tend to make the difference between a career that's successful and one that feels like a series of constant workplace frustrations.

Course Overview

This in depth Emotional Intelligence Training course is ideal for Brisbane professionals who are keen to develop 'real world' competencies that can be used to interpret, control, and exert influence through the expression of emotions in professional, occupational settings. With practice able techniques that are actionable, not just theoretical, this training is designed to shows you how to read emotional cues, respond to them under stress and cultivate stronger professional relationships.

Based on the research of emotional intelligence, the program is applied to real workplace scenarios All in Australia and can be applied from the moment participants leave the classroom of their training. 8 Skills of Great Leaders5/5 | Additional Date!9AM , 4PMThere are certain emotional competencies that can make the difference between good performers in leadership roles, and great leaders.

Learning Outcomes

On completion of this training, learners will be able to:

Recognise and understand emotional indicators in themselves and in others, in the work environment.

Use proven stress busters and coping strategies for work stress, frustration and pressure.

Have those tough conversations with confidence without harming the relationship

Match communication style to different 'moods' of personalities and emotions

Developing genuine trust and camaraderie among your co workers, clients and stakeholders.

Be proactive in preventing disputes from turning into workplace disturbances

We model emotionally intelligent responses as opposed to reactive behaviours when things get tough.

What You Will Learn

Module 1: Emotional Self Awareness

Knowing what triggers you emotionally and the patterns and responses you've taught yourself to display when you feel stressed. You will learn to identify your emotional (trigger) buttons, the warning signs of emotional overload, how to remove these buttons and work towards developing emotional mastery, especially during stressful times.

Module 2: Reading the Room

Learning to read the body language, shifts in inflection, and nuanced emotional fluctuations of others. By the end of this module you have learnt to listen to what people don't say straight to your face and respond accordingly.

Module 3: The biology of your emotions

Real world tools to manage emotions in the heat of the moment such as quick and easy breathing, reframing conversations, and mindset tricks that allow you to continue to be focused and professional while under all that pressure.

Module 4: Influential Communication

How to communicate in a way that reaches people on an emotional level while accomplishing your business goals. That includes giving feedback, establishing expectations, and talking candidly without instilling defensiveness.

Module 5: Building Emotional Resilience

Building up mental and emotional fortitude to deal with work challenges without fail. You will figure out how to recover and how to keep your emotional balance over the course of many months.

Module 6: Team Emotional Dynamics

Learning how emotions are contagious within teams and organisations and how to have a positive impact on the emotional climate at work. This ranges from how to run the perfect offsite to how to motivate extroverts and introverts and how to create psychological safety.

Course Delivery Format

Length: Full day intensive or two half day sessions

Group Size: Max 12 pax for up close personal experience

Materials: Full workbook, assessment instruments, and take home materials.

Follow Up: 30 Days Email support + Additional information and reminders

Who Should Attend

This course is suitable for managers, team leaders, project managers, customer facing professionals and anyone who has an interest in gaining a better understanding of how to relate and communicate with colleagues. No previous emotional intelligence training is necessary.

Concluding Remarks

And now, what's the actual cost of workplace stress, confusion, and strained relationships throughout your organisation? This Emotional Intelligence Training in Brisbane empowers professionals with practical skills which can be applied instantly to ease workplace tension, facilitate cooperation and step up personal performance.

Instead of waiting for people to eventually just know how to work well together, this program provides your team with the emotional skills needed to succeed in the modern work environment. Upon leaving, participants have in hand concrete tools they can use immediately around issues, along with the confidence in responding to whatever emotional material their workplace throws their way.

Spending on emotional intelligence is an investment in professional development: It's also career insurance in a work world in which technical skills alone are no longer sufficient to ensure success.