Managing Poor Performance Training

Managing Poor Performance Training

You know that sinking feeling when you realize one of your team members just isn't cutting it? Maybe they're missing deadlines, producing subpar work, or their attitude is affecting everyone else. You've probably tried the subtle hints, the gentle nudges, maybe even a casual "chat" over coffee. But nothing's really changed, and now you're stuck wondering if you should just put up with it or risk a confrontation that could make things worse.

Let's be honest - most of us weren't taught how to handle poor performance properly. We either avoid it completely (hoping it'll magically fix itself) or we come down too hard and create even bigger problems. Neither approach works, and meanwhile, your good performers are getting frustrated, productivity is slipping, and you're losing sleep over it.

Here's what I've learned after working with hundreds of managers dealing with this exact situation: poor performance rarely fixes itself, but it almost always responds to the right approach. The key isn't being tougher or more tolerant - it's being more strategic and skillful about how you address it.

This training gives you a practical, step-by-step system for turning around poor performance while maintaining relationships and protecting team morale. We'll cover how to identify the real root causes (hint: it's not always what you think), how to have those difficult conversations without them turning into battles, and how to create improvement plans that actually work.

You'll learn the difference between can't do and won't do problems, master the art of documentation that protects everyone involved, and discover how to support struggling employees without becoming their crutch. We'll also tackle the emotional side of performance management - how to stay calm under pressure, manage your own frustration, and know when it's time to make the tough call.

What You'll Learn:
- How to diagnose performance problems accurately before jumping to solutions
- The conversation framework that gets results without damaging relationships
- Creating performance improvement plans that set clear expectations and timelines
- Documentation strategies that are fair, legal, and actually helpful
- When and how to escalate issues to HR or senior management
- Managing for results while maintaining team dynamics
- How to support improvement without micro-managing
- Conducting performance reviews that drive real change

The Bottom Line:
Nobody enjoys dealing with poor performance, but avoiding it makes everything worse. This training in Perth gives you the confidence and skills to address performance issues head-on, fairly, and effectively. You'll walk away knowing exactly how to have those tough conversations, what to document and when, and how to either turn things around or move forward decisively. Most importantly, you'll stop dreading performance issues and start seeing them as opportunities to strengthen your team.